Stepping Out  Program (SOP) provides case management to women and men who are survivors of childhood sexual abuse. Our programs are embedded in the five principles of safety, trustworthiness, choice, collaboration and empowerment as we work with women to understand and work through the impact and effects of CSA. Our programs are holistic, trauma informed, strength based and client centred. SOP believes there are phases of activity that informs us and guides our priorities.


Intake and assessment form the bedrock of our programs to determine their immediate, medium and longer term. The kinds of issues the SOP seeks to understand will include but not be limited to housing, financial, legal, safety, child protection, physical and mental health, and social isolation.

Case Coordination

SOP applies specialised case management techniques to support clients in their journey of recovery from CSA.
Case managers will develop a case plan with clients, which will identify goals and objectives, timeframes and key milestones, external supports and any other matters that require action.
SOHP focus is the client’s needs, and will include the provision and/or coordination of:

  • Co-case management with other SHS providers who have clients who may benefit from SOP’s knowledge and skill base in dealing with the impacts and effects of CSA
  • Specialist support for survivors of child sexual abuse;
  • Personal and emotional support (e.g. counselling and psychological support);
  • Referrals to mainstream and specialist services (health, drug and alcohol, legal and court support);
  • Assistance with goal setting, education for future work, career planning and workforce transition; and
  • Innovative group programs to enhance communication, living skills, build confidence and self- esteem and address social isolation.


Building on the initial assessment, it’s expected that engagement with the client will be frequent and based on their needs. Getting people housed, keeping our clients safe and linking to relevant services is the core of this period.


Once a person is housed a range of activities follow that develop living skills to maintain a tenancy, minimise social isolation, create connections to employment and study, address CSA impacts and effects, and create a resilience plan.


To implement a client’s resilience plan, SOP will encourage clients by:

  • ongoing mentoring;
  • encouraging clients to sustain their recovery plans through self-mastery and mindfulness;
  • transition to longer term or permanent housing; and
  • create links to local service providers through case co-ordination.

SOP continues to provide outreach support following transition to permanent housing has been achieved.