Stepping Out provides a case management service that respects all individuals, their choices, culture and values.
We apply proven case management principles supporting survivors to set their own goals and objectives. Together we work out timeframes, key milestones and identify external supports. The intensity and duration of this service is tailored to each person’s needs.
Our case managers are flexible, creative, ethical and empathetic. We understand the vulnerabilities and sensitivities survivors feel, our approach is always trauma informed and seeks to minimise the potential for re-traumatisation or harm.
As observers, guides, facilitators and advocates, we aim for our case planning to be holistic and to promote empowerment and wellbeing.
Centred on a survivor’s needs, our case management service includes:
- Innovative group programs to build communication, living skills, grow confidence and self- esteem, and address social isolation
- Referrals to mainstream and specialist services (health, drug and alcohol, legal and court support, housing providers and financial counselling)
- Specialist support for survivors of child sexual abuse, such as counselling
- Assistance with goal setting, psycho-educational group therapy, workforce transition and practical assistance such as vocational courses
- Coordination and collaboration with other service providers to ensure an effective case plan